Nigerian Regulators Propose 30-Second Refund Window for Failed Airtime, Data Purchases
Finance

Nigerian Regulators Propose 30-Second Refund Window for Failed Airtime, Data Purchases

The Central Bank of Nigeria and the Nigerian Communications Commission have introduced a groundbreaking proposal that would require telecommunications providers and financial institutions to process refunds within 30 seconds for failed airtime and data transactions, addressing one of the most persistent consumer complaints in Nigeria's digital economy.

Feb 10, 2026